FAQ
FAQ
General FAQs
1. What makes Nibav Lifts suitable for homes in Kenya?
Nibav Lifts in Kenya use air-powered technology, need very little civil work, and are designed to meet European safety standards.
2. Are Nibav home lifts energy-efficient?
Yes — they consume just 3.7 kVA during ascent and almost no power during descent.
3. Do Nibav lifts need a machine room or pit?
No. The home lifts are self-supporting and designed to install without a machine room or deep pit.
4. What safety certifications do Nibav Lifts Kenya hold?
Their lifts are certified by TÜV NORD and they follow the ISO 9001:2015 Quality Management System.
5. How long does installation take in Kenya?
Installation typically takes 4–5 days, with minimal disruption and no major civil work.
6. What kind of glass is used in the cabins?
They use unbreakable polycarbonate, giving a 360° panoramic view.
7. How much load can a Nibav home lift in Kenya carry?
Depending on the model, up to 210 kg or 240 kg.
8. Up to how many floors (stops) can the lift serve?
Their lifts support up to 4 stops (G + 3).
9. What materials are used to build Nibav lifts?
They use aircraft-grade aluminum, galvanized steel, and polycarbonate glass.
10. Is the lift ride noisy?
No — due to the pneumatic (air-driven) technology, the ride is very quiet.
11. What happens during a power outage?
The system is designed with safety in mind; critical functions like descent and alarms remain active.
12. Will installing a lift increase my property value?
Yes — Nibav notes that a home elevator is a smart investment that can increase home value.
13. How many years of experience does Nibav have?
Nibav has over 22 years of experience globally.
14. Can the lift design be customized?
Yes — there are multiple finish options (Standard, Textured, Metallic, Hydro, etc.).
15. Does Nibav Lifts Kenya provide maintenance?
Yes — they emphasize low maintenance because of their efficient, oil-free design.
16. Is the lift eco-friendly?
Yes. The air-driven technology means minimal energy consumption and no need for oil.
17. Do I need a big space for the lift base?
No. For their standard models, the required clear base space is quite compact.
18. How safe is the glass cabin for children or elderly?
The polycarbonate used is very strong, and the design includes multiple safety features.
19. Can I see lift models in Kenya before buying?
Yes — you can book appointments or view demos (they have an experience / sales office in Nairobi).
20. What is the contact address for Nibav Lifts Kenya?
Nibav Lifts Kenya is located at No. 20/A, Next Gen Mall, Mombasa Road, Nairobi, 00100.
21. What are the working hours of the Kenya office?
Their office is open Mon–Sat, 9AM – 7PM.
22. What is Nibav Kenya's phone number?
+254 20 3893223.
23. Can I get a brochure for lift models?
Yes — downloadable brochures are available on their website.
24. How do I request a quote from Nibav Kenya?
You can request via their website contact form or book a home assessment with their Kenya team.
25. Is Nibav Kenya's lift technology the same as its Australian or global models?
Yes — they use the same air-driven vacuum technology, European components, and certified safety systems.
26. How many people does Nibav Kenya employ?
According to their profile, they have a large workforce, consistent with a serious local operation.
27. Do Nibav lifts in Kenya use oil or hydraulics?
No — they are pneumatic and use air pressure, not oil.
28. Is there a weight limit or capacity sensor in the lift?
Yes — models have capacity limits, and safety systems manage load.
29. Do Nibav lifts support modern smart-home features?
While Kenya's site doesn't explicitly mention voice control, globally Nibav supports connected features; they likely offer similar options.
30. Why choose Nibav over a traditional shaft-based elevator?
Because Nibav's lifts are compact, require minimal construction work, use low power, and are safer and more modern for homes.
Product Based FAQs
1. What models are available under Nibav Lifts Kenya?
The Kenya site lists Series III Standard, III Max, IV Standard, and IV Max.
2. What is the clear base space needed for Series III Standard?
1010 mm diameter.
3. What is the internal cabin diameter of Series III Standard?
749 mm.
4. What is the external cylinder diameter of the Series III Standard?
935 mm.
5. What is the maximum travel height for Nibav lifts in Kenya?
Up to 13,500 mm (531 in).
6. How many stops can the Series III Standard support?
Up to 4 stops (G + 3).
7. What is the load capacity of Series III Standard?
210 kg (462 lbs).
8. How is Series III Max different from Series III Standard?
Series III Max has a larger cabin, higher capacity (240 kg), and requires more space.
9. What is the clear space requirement for Series III Max?
1430 mm.
10. What is the internal cabin diameter for Series III Max?
1,160 mm.
11. What about the external cylinder diameter for Series III Max?
1,343 mm.
12. What is the capacity of Series III Max?
240 kg (529 lbs).
13. What are the specifications of Series IV Standard?
Clear space: 1,000 mm
Internal cabin diameter: 830 mm
External cylinder: 933 mm
Capacity: 210
kg
14. What is the height / travel for Series IV Standard?
Up to 13,500 mm (same as other models).
15. How many stops can Series IV Standard support?
Up to 4 (G + 3) per the website.
16. Tell me about Series IV Max.
It's the largest air-driven model: more spacious, capacity 240 kg, and more luxurious design.
17. What is the internal diameter of Series IV Max?
1,240 mm.
18. What is the external cylinder diameter of Series IV Max?
1,363 mm.
19. How much weight can Series IV Max hold?
240 kg (529 lbs).
20. What power supply do these models require?
They run on single-phase power.
21. What is the power consumption during ascent?
3.7 kVA.
22. Does the lift need lubrication or oil?
No, thanks to its pneumatic (air) drive, there is no need for oil.
23. How is the ride comfort in these models?
The air-driven mechanism ensures a smooth, vibration-free ride.
24. Do these lifts have safety descent features?
Yes — multiple safety levels including automatic descent and alarms.
25. Is there an emergency alarm inside the cabin?
Yes — standard for their lifts.
26. Can the cabin finishes be customised?
Yes — there are several options: Standard, Textured, Metallic, Hydro (Matte), Hydro (Glossy).
27. Is there a backup system for lighting or control?
Yes — emergency systems for descent, lights, and alarms are built in.
28. How low maintenance are Nibav lifts?
Very low — the design minimises wear, and parts are durable.
29. Can they be used in homes with limited space?
Yes — especially the Series III Standard, which has a small base requirement.
30. Do the lifts come with a warranty?
While the Kenya site does not explicitly state the detailed warranty, their international operations usually provide robust warranties; you should request this when you get a quote. (For more details, contact their Kenya team.)
Location-Based FAQs
1. Where is Nibav Lifts Kenya's headquarters?
No. 20/A, Next Gen Mall, Mombasa Road, Nairobi, Kenya.
2. What are the Kenya office working hours?
Monday to Saturday, 9AM to 7PM.
3. What is the contact phone number for Nibav Lifts Kenya?
+254 20 3893223.
4. Which areas in Kenya do Nibav Home Lifts serve?
Their website suggests they operate nationally, including Central Kenya.
5. Does Nibav offer home lift service in Nairobi?
Yes — they have a dedicated "Home Lifts Nairobi" page explaining their operations there.
6. Do Nibav lifts for Nairobi homes adhere to European safety standards?
Yes — their lifts in Nairobi meet European standards and are TÜV SÜD certified.
7. How many safety levels do Nibav lifts in Nairobi have?
According to their Nairobi page, there are "four levels of safety" built into their lifts.
8. Is power consumption different for Nibav lifts in Kenya?
No — they still run on 3.7 kVA for ascent and very low usage for descent.
9. Do Nibav lifts in Kenya require major renovations?
No — installation can be done with minimal to no major civil modifications even in Kenyan homes.
10. How long does installation take in Kenya's homes?
Their Kenya site states around 4–5 days installation period.
11. Can I get an installation quote if I live in Central Kenya?
Yes — their "Home Lifts Central Kenya" page allows you to check models and prices.
12. What is the price for a lift (G + 1) in Kenya / West Kenya?
According to their West Kenya page: Series III from US$34,073 for G+1.
13. What is the cost for G+3 lift (for Series IV) in Kenya?
Series IV (G+3) is listed at US$46,763 on their Kenya website.
14. Does Nibav have a showroom in Kenya?
While the site doesn't clearly mention a full "showroom," they have their Nairobi office / experience location.
15. Can I download a brochure specifically for Kenya models?
Yes — the Kenya website has a brochure download option.
16. Does Nibav support after-sales service in Kenya?
Yes — they are active in Kenya with local operations, so service and maintenance support is available.
17. Is Nibav's Kenya lift business part of a global brand?
Yes — Nibav Lifts is a global brand; the Kenyan operation is part of their international presence.
18. Does Nibav Kenya perform site assessments?
Yes — for quoting purposes, they typically conduct a home assessment before installation. (Inferred from their local operations and quoting process.)
19. Can I get a Nibav lift in my Western Kenya home?
Yes — they have a "West Kenya" elevator company page, which provides cost and installation details.
20. Are Nibav lifts available in rural Kenya?
While not explicitly mapped for every rural area, their Kenya website suggests a national presence.
21. Do Nibav lifts in Kenya require special electrical wiring?
No — since they run on single-phase power, most typical Kenyan home electrical setups will suffice.
22. How is the local Kenyan team trained / certified?
Their engineers follow global standards, and their lifts are manufactured with European-certified components.
23. Can I see a demo lift in Kenya?
Yes — you can book a demonstration or an appointment via their Kenya website / office.
24. Does Nibav Kenya provide financing or payment plans?
Their website doesn't strongly highlight financing; you need to ask their sales team for current Kenya-specific options.
25. Is maintenance cheaper or more expensive in Kenya compared to traditional lifts?
Generally cheaper — due to the low maintenance design and minimal moving parts.
26. Do I need to get building permits in Kenya to install a Nibav lift?
This depends on local building regulations. It's advised to consult with Nibav Kenya team and local authorities.
27. How safe are Nibav lifts during Kenyan power fluctuations?
Their safety design (battery / emergency systems) ensures safe operations even during power issues.
28. Does Nibav Kenya have a customer support centre?
Yes — their Nairobi office acts as a central support centre; they likely support calls and service from there.
29. Are spare parts available in Kenya?
Yes — as a local operation, they maintain stock for common parts (though for very specialised parts, lead times may vary).
30. How do reviews look for Nibav Lifts Kenya?
On their Kenya website, they feature positive testimonials from Kenyan customers, indicating good satisfaction.